How to read your care plan
Every Oriel visit ends with a written plan. Here is what each section means, what to do with it, and what to ask if something is unclear.
You leave every Oriel consultation with a written care plan. It is short by design, usually one page, and it is the document to come back to when you forget what was said in the room.
What we found
The first section states the diagnosis or working diagnosis in plain words, and what we are not yet sure about. If a test is still pending, it says so and gives the date you will hear from us.
What happens next
Each step is listed with who does it, where, and by when: a scan at Mission Bay on Thursday, a physiotherapy block starting next week, a follow-up call in ten days. Nothing on this list should surprise you later.
What it costs
Self-pay prices are listed per step, and the insurance note tells you what we have confirmed with your plan. If a number changes, we tell you before the appointment, not after.
What to watch for
The last section lists the signs that mean you should call us before the next visit, and the number to call. Keep this section where you can find it.
If anything on the plan is unclear, reply to the secure message it came with or call your care coordinator. Rewriting a line so it makes sense to you is part of the job.
